Frequently Asked Questions
Everything you need to know about our premium beauty oils and services.
What makes The Oil Lady products unique?
We specialize in high-quality, cold-pressed beauty oils that are free from harsh chemicals and synthetic additives, ensuring your skin receives the purest nourishment possible.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
Are your beauty oils suitable for all skin types?
Yes, our collection includes versatile oils designed for sensitive, dry, oily, and combination skin. We recommend patch testing any new product before full application.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund.
Do you offer wholesale opportunities?
The WS Oil Lady offers competitive wholesale pricing for boutiques and professional practitioners. Please contact our wholesale department via the contact form for more details.
How should I store my oils to maintain freshness?
To preserve the potency of the natural ingredients, store your oils in a cool, dark place away from direct sunlight and ensure the cap is tightly sealed.