Returns & Exchanges

At The Oil Lady, we want you to be completely satisfied with your beauty and wellness products. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on unopened and unused items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at The Oil Lady WS with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked carrier of your choice to send the package to our designated return address.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, we will process your refund or exchange within 5-7 business days to your original payment method.